I listed an auction for DH and when it closed the guy sent paypal- it was a cc to my non cc acct. I simply denied payment and sent him an email asking him to resend the payment to my other pp addy which is set up for cc payments- and asked if he would mind paying the .91 paypal fee- obviously I didn't expect him to- but thought it wouldn't hurt to ask-
This is what he replied:
If you wanted paypal fees you should have listed it as such. I paid for your item and requested shipping but I will not pay for your incured paypal fees. In the future you might list this on your auctions. I will repay you through the listed name on the auction but that is it. If you refuse I will send copy of your e-mail to ebay and let them work it out. It sounds like you are running some kind of scam, our you can elect to refuse sale and we will forget about the whole thing.
I am cool about the no paypal fees thing- as it is only .91 and who cares- and he is right- it SHOULD have been in the auction- but why is he unwilling to resend to the other account and how could it be a scam? I don't get it.
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~K~
Loving Wife to my best friend Nathan & Proud Mommy to Braden(6 Years), Keihan(2 Years), Rylen(15 Months) & Ashton(9/25/08) My 1st Homebirth baby!!!
HOW CAN THERE BE TOO MANY CHILDREN? THAT IS LIKE SAYING THERE ARE TOO MANY FLOWERS. ~Mother Teresa
~THE GREATEST CAUSE OF ATHEISIM TODAY IS PEOPLE THAT AWKNOWLEDGE JESUS WITH THEIR LIPS, BUT DENY THEM BY THEIR LIFESTYLE. THAT IS WHAT AN UNBELIEVING WORLD FINDS UNBELIEVEABLE.~
I would e-mail him back and say I am sorry, I was wrong to ask you to pay any fees. The account you are trying to send to is a non cc account and you may pay to it as long as you dont use a cc. If you would like to use cc, please pay to ........ I am sorry to have confused you. I hate it when people are so rude
PLease don't put it in any future auctions!!!! It is illeagl to charge fees fo paying with a credit card. You either have to charge everyone(reguardless of form of payment) a handleing fee but you can not carge extra for using a credit card.
I know you didn't know this or you wouldn't have asked him to pay the fees. I do think he is making a huge stretch to see it as a scam. I'm soryy he upset you.
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Michelle
Wife to one Mama to four.
Originally posted by TurtleMa PLease don't put it in any future auctions!!!! It is illeagl to charge fees fo paying with a credit card. You either have to charge everyone(reguardless of form of payment) a handleing fee but you can not carge extra for using a credit card.
He's rude in his reply.
But try not to take it personally. He's probably just a very crabby person in general. That's what I try to remember when people are rude to me.
Wrap up the transaction and be done with him.
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~Jen- Mama to all girls all 4 years apart
my feedback
Yes, you can't ask for someone to pay fees charged by paypal.
Anyway, if he refuses to pay to the correct paypal addy then make sure you follow through with a non-paying bidder rules so you can get your listing money back.
He's just being hormonal if he won't pay to the paypal addy you gave him. Paypal allows you 2 accounts so you are not in the wrong with choosing which account the seller should pay too.
I agree with everyone else. Also, in the future I would make sure the paypal address you have listed in your auctions is your credit card one, then you won't run into problems like this. Sorry he was so rude.
__________________ JAYME
Little Lanes mama to Sterling, Davis, & Julia My Feedback Thread
"Fall down seven times; stand up eight."
~~~Japanese Proverb~~~
Not to butt in here, but how can it be illegal to charge extra for using a credit card for payment? I can list at least 4 places here locally who charge a flat fee on top of your bill/payment to use your credit card/debit card! I guess I just dont see how that is illegal and why it should be?
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The boys @ OMSI in Portland OR during our summer trip to visit family!
Z~12 A~13
It's illegal because when a merchant signs an agreement for their merchant account (or when you sign up for paypal and agree to their very looooong terms of use agreement) you agree not to charge anyone a fee to use their credit card.
Yes, some business DO charge a fee. But guess what - if anyone calls and reports them, they will be threatened and if they don't stop charging that fee, they WILL lose their merchant account.
It might not make sense, but the credit card companies set it up that way, and the merchants agreed to it. So, to break that agreement... makes it illegal, kwim?
At least that's the way I understand it. HTH.
Edited to add: the fee is ONLY illegal if it is solely for credit card use. As was stated above, you can add a "handling" fee or something else if you want, but it has to be for *everyone* and not only those using a credit card to pay, kwim?
Not to hijack this thread~so you are saying if I call whom ever on these local establishments they will have there right to take credit card/debit cards taken away?
Who would I call? I hate the fact that several of our local resturants charge an extra percentage or flat fee to use it!
again sorry for hijacking this thread!
Here is what MasterCard has published on their website about fees for transactions:
9.12.2 Charges to Cardholders
A merchant must not directly or indirectly require any MasterCard cardholder to pay a surcharge or any part of any merchant discount or any contemporaneous finance charge in connection with a MasterCard card transaction. A merchant may provide a discount to its customers for cash payments. A merchant is permitted to charge a fee (such as a bona fide commission, postage, expedited service or convenience fees, and the like) if
the fee is imposed on all like transactions regardless of the form of payment used.
• A surcharge is any fee charged in connection with a MasterCard transaction that is not charged if another payment method is used.
• The merchant discount fee is the fee the merchant pays to its acquirer to acquire transactions.
And about minimum purchase amounts:
9.12.3 Minimum/Maximum Transaction Amount Prohibited
A merchant must not require, or post signs indicating that it requires, a minimum or maximum transaction amount to accept a valid MasterCard card.
Whatever bank issued the vendors merchant account is probably who needs to know, but I'm not sure. I've never actually reported anyone for this, though I have mentioned a few places that they might want to reconsider, as it is illegal. You could probably just call MasterCard, Visa or whatever card you tried to use and were either charged a fee or a minimum was required.
My guess of what would happen is that they'd recieve a warning and have to quit or risk losing their merchant account - but I have no personal experience there, so I guess you'd have to call and see what happens.
Location: The Sonoran Desert - Dry heat? Like a kiln!
Posts: 2,294
Hey outside,
generally if you just mention to the business that they're violating their merchant agreement they relent. I went to a garage for an oil change ($19.99 or close) and they had a "$25 minimum for credit cards" (also a merchant agreement violation: they can't set a minimum - so you can use your CC to pay for a 25c pack of gum). I mentioned it was a violation, and that if they were going to stick with it, I'd have to take my business elsewhere as I didn't carry cash or my checkbook. He gave me some line about fees and I told him simply "that's YOUR cost of doing business. if you have to raise costs, so be it. but tell me now, BEFORE you work on my car." He let me use my credit card.
Now, I'd be less likely to use my credit card for small purchases at a small independant business (much like I ask WAHMs if they have 2 paypal addresses to save them on fees), but I've charged under $5 at chain businesses with no guilt. Nor received any complaints.
~amey
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Mama to Daniel, 7 3/4 and Nicholas, newly 5 years old!
One of my most favorite places on Earth. Lake's Pond, Fort Ann, NY.
Thanks for letting me know! Yikes!
JAYME
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