Just pray you never have to file an insurance claim with them. I sold something to another AW mama and it broke on the way there. I filed a claim and they picked it up from her, but they botched the paperwork and it took me a good 4 months+ to actually GET the money from them. Anyway, their customer service BITES, but I LOVE the ground service because A) it's cheaper than UPS and USPS and B), I can just fill out the info online, stick it on and drop it all off! LOVE IT!
Aaanywho, glad you figured it out!
Erin
