View Full Version : has anyone bought directly from five in a row?
~*~Seeking*Simplicity~*~
12-31-2007, 08:41 PM
I bought over $200 worth of items on around Nov 30. I received nothing. I emailed 2x in the last 2 weeks, no response. the last time I told them that if I did not hear back in 48 hrs I was going to my bank to get charges reversed, still nothing. So, I guess I will be going to the bank on Wednesday, but I am just surprised I suppose. Has anyone ordered from them?
littlelemon
01-01-2008, 03:49 PM
I have only ordered FIAR from Rainbow Resource, but have you tried going to the Five In A Row forums? You should be able to contact them directly through there. There also may be some information about the family that could be helpful. I know that they have been struggling lately to keep the business open. Ebay and the second hand market has really hurt them.
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clane
01-01-2008, 10:40 PM
Yes, I ordered an ebook. It was available promptly, if I remember correctly.
~*~Seeking*Simplicity~*~
01-05-2008, 07:52 PM
I have only ordered FIAR from Rainbow Resource, but have you tried going to the Five In A Row forums? You should be able to contact them directly through there. There also may be some information about the family that could be helpful. I know that they have been struggling lately to keep the business open. Ebay and the second hand market has really hurt them.
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I tried to respond to this post the other day, but there was an issue with the boards at the time.
Once I tried to sign up on the fiar forums I was blocked from accesing them & they are not allowing me to join.
I gave up & filed mail fraud charges & have faxed a letter to my bank to have the charges reversed. I am really,really disappointed. It may seem silly, but I am even more upset because i bought the religion supplement from them. Religious education from a company that scammed me. nice! Now I am trying to decide if I want to buy it secondhand & use it - do I want to educate my child with a method developed by a person with those kinds of ethics? I really thought this sounded like a good method, so I am disappointed!
littlelemon
01-06-2008, 12:33 PM
Wow, I am really surprised! I am so sorry for your experience-I wonder what's up with them?
clane
01-07-2008, 09:19 PM
I know their boards are really particular about user names, no "call signs". Did you try with your first and last names for registration. I have a friend locally who had to try a few times to register.
clane
01-07-2008, 09:28 PM
Can you pm me your email addy? I can email Steve Lambert from the FIAR boards asking him to get in touch with you.
It will be truly disappointing if this is not all a big error in communication. We have uses B4FIAR with my 4 yr old DD and I take activities from the FIAR manuals when we all enjoy the books together.
TeriMomOf4
01-07-2008, 10:07 PM
I ordered about this time last year and they were shut down over the holidays, if I remember correctly. I did receive an email or something on the site indicated that though.
teathymes
01-08-2008, 01:40 PM
I have met the Lamberts in person and they are def not scammers. I am not active on their boards anymore, so don't have any idea what is up with them personally that they did not respond, but I do not know they are not scammers.
I hope it can get quickly resolved for you.
~*~Seeking*Simplicity~*~
01-08-2008, 08:16 PM
I know their boards are really particular about user names, no "call signs". Did you try with your first and last names for registration. I have a friend locally who had to try a few times to register.
I used sunflower. They didn't prohibit that username - they wont let me activate my account.
~*~Seeking*Simplicity~*~
01-08-2008, 08:21 PM
Can you pm me your email addy? I can email Steve Lambert from the FIAR boards asking him to get in touch with you.
It will be truly disappointing if this is not all a big error in communication. We have uses B4FIAR with my 4 yr old DD and I take activities from the FIAR manuals when we all enjoy the books together.
I would - but I just dont know the point. I odered nearly 1 1/2 months ago. i got 2 emails confirming my oder. THey took the $ out of my acount. But I never received anything AND they have not responded to my emails. I dont know how it can be an error. I have even be scanning my bulk & trash before deleting just to be certain I didn't miss a response from them. My bank agreed & gave me my $ back.
You know, I will PM you anway....
clane
01-08-2008, 10:52 PM
I used sunflower. They didn't prohibit that username - they wont let me activate my account.
It didn't prohibit my friend from registering either, the account was just never activated. She was a little frustrated, but eventually discovered the issue.
From their FAQ page:
Registration Guidelines
Registration to this forum is free! We do insist that you abide by the rules and policies detailed below.
When choosing your username, do NOT use a "handle" but rather your REAL NAME or a variation of your real name such as:
Jane D
Jane Doe (FL)
Jane [FL]
Jane in FL
We ask that you do this in order to keep the family friendly atmosphere of the boards intact. Registrations with "handles"(that includes numbers or additional descriptions to your name) will be removed. Thank you for your cooperation.
I rcv'd your PM and am sending an email now. I hope it helps some!
~*~Seeking*Simplicity~*~
01-09-2008, 09:21 PM
Well, that could explain why I haven't been activated!
I got your PM, I appreciate it. I still haven't heard from them,unfortunately.
TeresaLock
01-09-2008, 11:00 PM
I'm so sorry this happened to you and I hope that things get resolved. When you have called them do you always get a machine? Wondering if somehow with time differences you don't get a real person? I don't know... Hoping things work out for you!
~*~Seeking*Simplicity~*~
01-11-2008, 11:47 AM
No, its not a time difference issue. And while they responded to Clane's emails to them, they still have not contacted me. I really have a hard time believing it is a miscommunication - if they can respond to emails from other people, why not contact me?
amyorama
01-11-2008, 02:31 PM
I order from FIAR. I ordered the books that go with FIAR Vol.1 and 2. It took my order WEEKS to arrive. I want to say 6 weeks? The books are shipped from a warehouse or something.
TeresaLock
01-11-2008, 04:44 PM
That is really weird! When you call do you ever get a "real" person? I'm sorry you are having to deal with this!
amyorama
01-11-2008, 05:58 PM
That is really weird! When you call do you ever get a "real" person? I'm sorry you are having to deal with this!
I did call-after three weeks of waiting and no books I called and the man reminded me that the books ship from elsewhere; I think it was a warehouse. He was nice about it but I felt like saying, "You don't understand! I feel motivated NOW, I need those books NOW!" LOL
eta: just realized you weren't speaking to me-d'oh! lol
~*~Seeking*Simplicity~*~
01-13-2008, 01:00 AM
I got an email from UPS saying it was to be shipped! Still no email from a person, and I've already got my $ back, so not sure whats up!
clane
01-13-2008, 05:31 PM
I hope this whole thing gets settled for you once and for all. What a nightmare!
teathymes
01-13-2008, 07:03 PM
yuck, what a mess!
~*~Seeking*Simplicity~*~
01-15-2008, 04:35 PM
Well, the box came today. DS got to the door & signed for it before I could get there. They sent a note apologizing for the delay & they added 3 hardcover books. But I dont think that excuses not contacting me & at this point I'm not as gung-ho to use it as I was in November!
I am really worried that they are going to go to my bank now & mess up my account. Since I did not hear from them I gave up & got my $ back. I just payed the IRS several thousand dollars & have just a few hundred left to last til the 25th.
I'll look at them & decide if I still wan to use them ,but if I dont I guess I wil end up paying to send them back, since If I email them saying I dont want them I am assuming they wont answer it! And with my luck I will pay the $ to send them back just to find out they have managed to get the $ out of my bank.
i'm trying to not get all stressed out about this. I really wish they would have called or emailed me before they sent the package after all that has transpired ! UGH!
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