It may sound crazy,but I have problems with making popcorn! I ususally wind up having microwave popcorn instead:rolleyes: because it comes out crunchy and not chewy.I even had a air popper and this still happened. I used the Orville Red. popcorn and Jolly Time also. Is it the popcorn? Or the method? I also tried using a regular pot on the stove and just keeping it moving so it doesn't burn. I really want to get off the microwave stuff,we eat it almost daily!Thanks!:D