TipToe Fairy
01-05-2004, 05:41 PM
I thought the fabric shippers might be able to help me, lol.
My dh is getting into ebaying stuff, so I was teaching him how to use the FedEx acct, and he filled out a shipment on Friday night to be mailed today, printed the label, but never did the "ground end of day close" on it, so it won't print the manifest for it to take to drop it off at Fedex. Is there anyway to fix that??
I've tried canceling the shipment to make a new one so I can close it, but it says "error" that I can't do that because it's already transmitted to fedex. If I just leave it and do nothing about it and print a new one, will it be charged to my account?? The tracking number says it's in transit.
And now my next question, lol, I can't even figure out which number to call. It's supposed to be going ground, so should I call customer service for ground shipping, or should I call the FedEx Ship Manager Hotline since my problem is still in the Ship Manager?? I feel like an idiot, lol.
My dh is getting into ebaying stuff, so I was teaching him how to use the FedEx acct, and he filled out a shipment on Friday night to be mailed today, printed the label, but never did the "ground end of day close" on it, so it won't print the manifest for it to take to drop it off at Fedex. Is there anyway to fix that??
I've tried canceling the shipment to make a new one so I can close it, but it says "error" that I can't do that because it's already transmitted to fedex. If I just leave it and do nothing about it and print a new one, will it be charged to my account?? The tracking number says it's in transit.
And now my next question, lol, I can't even figure out which number to call. It's supposed to be going ground, so should I call customer service for ground shipping, or should I call the FedEx Ship Manager Hotline since my problem is still in the Ship Manager?? I feel like an idiot, lol.