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Originally posted by TwiddleBritches
> Doesn't the fact that they don't let you cancel or refund your money scare you? >
If you read the Policies it says you need to write a letter of cancelation and mail it in, it wont be accepted any other way, they need to have your signature so no they dont keep your money or just ship you stuff. You need to get your letter in if you chose to cancel. Some people just want to call and cancel but they can not, because anyone can say they are you can cancel your acount. If they just stole your money they wouldnt have a clean record in the BBB.
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That may be policy but that doesn't mean it always works. I sent a WRITTEN letter WITH my signature, had PROOF of delivery (DC and return reciept) and STILL they would not cancel it. Even after I gave them the DC # that showed it had been delievered and told them I had a signed return reciept. I had to resend the letter - AGAIN - with DC & return reciept. They only finally cancelled it when I threatened to call the BBB.
Just because a company doesn't have negatives on their BBB doesn't mean that much. It just means (theoretically, I'm not saying that they have been reported) that when they are reported, they resolved it with the customer, then it's not put on their report.
Quote:
Originally posted by TwiddleBritches
<The snopes thing: the email was not only by 1 woman! the freaking VP backed her up in our repeated requests for information! he said it was true. he said he had seen the funeral papers. it was a crock of bull sh*t!! he lied to everyone.>
VP backed her up huh? No VP of Melaleuca backed up that letter or the claims in it.
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Maybe not a "VP" but Kevin Vincent himself sent out that same information, then another email claiming it was true and he received a copy of the funeral program, and then yet another admitting it wasn't true.
How high up is he?
Quote:
Originally posted by TwiddleBritches
<Their products are not no-toxic,>
Melaleuca has never claimed their products to be Non-toxic, Water can be toxic. They state they are better, healtheir, then your store brand which they are.
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They may not claim it, but what about all the ads we see everywhere trying to pull us in? Those ads from the Mom team and others sure do make big claims about the safety of the products...
Quote:
Originally posted by TwiddleBritches
<Animal Testing: true but again I got in quite a tiff with some reps over this and all anyone has to do is contact PETA for the Copies of Original letters from the president/party involved that basically blew this into public light/knowledge>
Do a further search in that site and you will find that no they do not promote animal testing or animal cruelty.
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How can you say they don't promote animal testing when they admit they test on animals?
Seriously, I am confused there...