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All I know is that you have to buy a minimum amount of product every month. You sign up for it and it's shipped to you. Personally, I don't use $35 worth of cleaning supplies per month and I haven't been impressed with the fact that Melaleuca doesn't have their formulations on the website for anyone to see without having to contact a rep. The entire model of business is disturbing to me which is why I wouldn't buy from the company.
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